Services

Comfort and productivity in one place

Advantages of booking on our website

Best available rate
Direct access to the Chicamocha Friends Club
Easy, transparent and immediately confirmed booking
Ease of customizing your stay

Comfort, well-being, and warmth

So you don't miss anything in Bucaramanga

Cool off under the Andean sun

Outdoor pool

Enjoy our outdoor pool, equipped with a relaxing sunbathing area, umbrellas, and sun loungers. For your convenience, we offer food and beverage service directly in the area, operating under rigorous compliance with all safety regulations. We await you during our hours of operation, from 10:00 a.m. to 4:00 p.m.

Spa LunaSol

Renewal for your body and mind

Relax at Spa LunaSol, a space designed for your disconnection and well-being with specialized treatments that will help you renew your energies during your stay.

24-hour gym

Maintain your training routine

Raise your energy in our fully equipped gym available 24 hours a day, so you can train and stay active at the time that best suits your needs and commitments.

There's even more

Small details that make a perfect stay

A complete visit consists of small details that guarantee an unforgettable experience, providing you with everything you need with the highest quality and attention.

24-hour reception

We are at your disposal to attend to any request, query, or requirement during your stay.

Beauty salon

Complement your personal care with specialized services to always look and feel impeccable.

Air conditioning

All facilities have an optimal air conditioning system to ensure thermal comfort at all times.

Bar Cepitá

Our ideal meeting point to enjoy excellent cocktails, a pleasant atmosphere, and live events.

Restaurants

Delight your palate at restaurants Cavamar and ZaborArte, where we offer you a varied and exquisite gastronomic offer.

Free Wi-Fi

Quick and secure connection available in the hotel rooms and common areas.

Check-in & Check-out

Check-in: 3:00 pm Check-out: 1:00 pm

Pet friendly policy

We welcome dogs and cats (up to 2 per room and a maximum of 10 kg each), applying an additional cost of 35,000 COP + taxes per pet per night.

Private parking

Included in the rate for guests. For external visitors, it costs between 4,000 to 5,000 COP per hour.

Currency exchange

Carry out your operations quickly and securely directly at the hotel premises.

Event rooms

We offer you spaces of great capacity for your celebrations, meetings, seminars, and conventions.

Welcome drink

Receive a warm welcome upon your arrival with our welcome drink, to feel at home from the first moment.

Excursion sales

We advise and facilitate the sale of excursions for you to discover the best tourist and natural attractions in the region.

Sauna and Turkish Bath

Experience a moment of maximum relaxation and detoxification for your body using our sauna and Turkish bath.

Game room

Have fun and relax in a space designed for your entertainment and recreation within the hotel.

Wake-up service

Start your mornings punctually and meet all your plans or obligations.

Room service

Comfort and privacy. Order your food and beverages directly to your room.

Airport Transfer

Comfortable and punctual transfers. Service with cost, check availability.